If you are not fully satisfied with your purchase, your online purchase can be returned to us within 20 days from the date the order was delivered. Returned Items will be available only for Exchange. Refunds will NOT be provided. Original shipping cost paid by the customer will NOT be refunded.

Please note that any item(s) returned and received after the 20 days return window, a 30% restocking fee will be charged.  

If you require a size exchange, please write the size desired on the packing slip that you received with the package. Once we received the package the exchange will be processed. 

The item(s) must be returned in a new, unworn, unwashed, unaltered merchandise in resalable condition with original tags attached and all relevant paper work by VIVIS FASHION. All returns are subject to inspection prior to processing the exchange.

Please take into account that for hygiene reasons; Our girdles are of intimate use they do not have any change.

The following products will not be available for EXCHANGE/REFUND: gels, control bodysuits, bands, girdles, corsets and intimate and/or undergarments in general.

We recommend checking your size very well before placing orders or purchases.

Our FINAL SALES, Don’t have EXCHANGE or REFUND either.

If the return item(s) passed the inspection, an exchange will be provided within 7 to 14 days of receipt. 

If the item(s) is damage, missing hangtags, or has passed the return policy window, it will be returned to the costumer. Items that are final sale or clearance will also be retuned to the customer.

Please ship the return item(s) to:

Attn: VIVIS FASHION 

7020 North Armenia av

Tampa, Fl 33604

All return shipping charges must be pre-paid. We recommend that all returned shipment items be sent to us using a trackable shipping method. Make sure you add sufficient insurance to cover the purchase price of the item(s) being returned.  VIVIS FASHION is not responsible for lost, stolen, damaged, mishandled packages. All shipping charges are the costumer's responsibility.